About EQUALS 3, INC
Capacity is an AI platform company that provides enterprise search and knowledge management solutions, enabling organizations to automate customer interactions and retrieve accurate information across multiple data sources. Founded in 2017 and based in St. Louis, the company serves a wide range of industries and clients.
AI-powered customer interaction automation across multiple channels (chat, voice, SMS, email)Real-time agent assistance and coachingConversation intelligence and analyticsOutbound campaign management (SMS, voice)AI enterprise search and knowledge management with Answer Engine®Federated search across multiple data sourcesIntegration with enterprise systems (AWS, Google Drive, Salesforce, Service Now, etc.)Natural language processing and machine learning capabilities
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