About OVER THE RIDGE LLC
Resolution-ONE, a Service-Disabled Veteran Owned Small Business established in 2012, provides crisis hotline support and contact center services to clients across multiple states, with a focus on confidential and caring public interaction.
Customized call center plans24/7 Hotline SupportInbound answering servicesOutbound call campaignsComprehensive survey support and reportingContact Center as a Service (CCaaS) technology platformIntegration with CRM systems (Salesforce, TargetX, Genesys PureCloud, Ellucian Banner)Chat bot, text messaging, Rapid Response outbound campaigns, and robocalls
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Claim this profile See matched opportunitiesData compiled from public government sources including SAM.gov, USAspending.gov, and state procurement records. Last verified against federal award records. Inaccurate? Let us know.