About GREAT CIRCLE ASSOCIATES, INC
Brent Chapman is a principal at Great Circle Associates, specializing in incident management and site reliability engineering. He has led incident management transformations at major companies like Google and Slack, helping organizations improve their response to incidents and reduce their impact.
Designing and developing incident management programsImproving incident response processesReducing mean time to resolution (MTTR)Implementing postmortem analysis systemsTraining engineering teams on incident managementBuilding automation and structure around incident response
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