ENERGY CHOICE CALIFORNIA INC — Federal Contracts, Awards & Government Contractor Profile

About ENERGY CHOICE CALIFORNIA INC

Energy Choice California (ECC) is a leading provider of contact center solutions for the energy industry, established in 2017. ECC helps energy retailers and utilities in California by offering comprehensive, seamless, and cost-effective customer care programs, especially for those involved in community choice aggregations (CCAs).

Customer care and enrollment supportOmnichannel communication channels (phone, text, email, SMS, live chat)Pre or post-sales follow-upAutomated reminders via Interactive Voice Response (IVR) systemCrisis management services for incidents like power outagesThird-party integration through API for CRM software

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Data compiled from public government sources including SAM.gov, USAspending.gov, and state procurement records. Last verified against federal award records. Inaccurate, or want this page removed? Request a correction or removal.