About HIGHERGROUND, INC.
HigherGround Solutions provides mission-critical communications software that captures, stores, and retrieves telecom and radio data for public safety and contact center operations. Their solutions include call recording, livestreaming, and quality assurance tools designed to improve situational awareness, reduce response times, and optimize performance.
Multi-channel interaction recordingIncident playback and assessment for public safety communications centersLivestreaming of 911 calls in real timeData integration from multiple sources into a single synchronized viewCall center quality assurance applicationsData encryption and multi-layer security algorithms
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